1. Introduction

Welcome to Lernzy! Your privacy is important to us. This Privacy Policy explains how Unlock Futurix Ltd ("Lernzy," "we," "our," or "us") collects, uses, and protects your personal data when you use our mobile and web applications ("App" or "Service").

By using Lernzy, you consent to the collection, processing, and sharing of your data as described in this Privacy Policy.

2. Information We Collect

We collect personal data in the following ways:

2.1 Information You Provide

• Account Data: Name, email address (if you sign up via Google, Apple, or email authentication).
• Subscription Data: Payment history and subscription status (processed through RevenueCat).
• Content You Save: Articles, YouTube links, podcasts, and other saved content.

2.2 Information Collected Automatically

• Usage Data: Interactions within the app (e.g., saved content, summaries generated, actions taken).
• Device Information: IP address, OS version, device model, and app version.
• Log Data: Activity logs related to errors, crashes, and feature usage.

2.3 Information from Third-Party Services

• If you sign in via Google or Apple, we collect basic account details (name, email) to create your Lernzy profile.
• If you purchase a subscription, payment information is processed by RevenueCat, Apple App Store, or Google Play Store. We do not store your credit card details.

3. Data Collection and Processing and How We Use Your Data

We collect personal data exclusively for purposes such as providing key points, improving user experience, optimizing advertising, complying with legal obligations, and answering user questions. We use your data for the following purposes:

• To provide the Service: Store and sync your saved content across devices.
• To improve user experience: AI-driven personalization of summaries and call-to-actions.
• To process subscriptions: Manage billing and verify subscription status.
• To enhance security: Prevent fraudulent activity and unauthorized access.
• To comply with legal obligations: Respond to law enforcement requests when required.

We do not sell your data to third parties.

Data we collect:

• User Accounts: Name, email (via Google, Apple)
• Saved Content: Articles, podcasts, YouTube videos
• Interactions: User behavior in the app (e.g., saved items, generated actions)
• Subscription & Payments: Managed via RevenueCat
• Device Information: IP, OS, device model
• AI Processing: When users request summaries, transcriptions, or actions, the content is processed by OpenAI.

We reserve the right to amend our Privacy Policy to reflect changes in our practices, services, or legal requirements.

How we Collect Data:

• During signup (Google, Apple, Email).
• When users save content (via mobile, web, extension).
• When users interact with the app (e.g., queue for AI, read summaries, apply actions).

4. Data Sharing & Third-Party Services

Lernzy uses third-party services to operate and enhance our Service. These providers process data on our behalf:

• AI Processing: OpenAI (summaries and action items generation).
• Authentication: Auth0, Apple, Google.
• Cloud Storage: Google Cloud or AWS (storage for premium users).
• Analytics: Google Analytics for Firebase (app usage insights).
• Payments: RevenueCat (subscription management through App Store & Google Play).
• Crash Reporting: Crashlytics (error tracking and bug fixes).

All third parties are required to comply with data protection laws and security measures.

5. Data Retention & Deletion

Content is stored securely in the cloud.

• User-Initiated Deletion: You can request account deletion through the Settings page on the app. Once deleted, all associated data is permanently removed.

6. User Rights & Control

As a Lernzy user, you have the following rights:

• Access & Edit: View and update your personal data in the app settings.
• Deletion: Request complete deletion of your account and associated data.
• Opt-out of AI Processing: Turn off AI-generated summaries in the app settings.
• Restrict Data Processing: Request limited data usage under certain circumstances.
• Objection: Object to direct marketing communications (if applicable).

7. Data Security Measures

Data is encrypted at rest and in transit. We implement security practices to protect your data, including:

• Encryption: All data is encrypted at rest and in transit.
• Access Control: Limited internal access to personal data.
• Regular Audits: Routine security reviews to prevent data breaches.

8. Children’s Privacy

Lernzy is not intended for children under 18 years old. We do not knowingly collect data from minors. If you believe a child has used Lernzy, contact us for immediate data removal.

9. Governing Law, Compliance, Legal Basis & Dispute Resolution

• This Privacy Policy is governed by UK law (or the jurisdiction where Lernzy is registered).
• Disputes related to data privacy shall be resolved through arbitration or mediation before legal proceedings.
• We comply with GDPR (EU), CCPA (California), and UK Data Protection Act.
• You can file a complaint by sending an email to our support, or filling out a form on the application Settings page.

10. Changes to This Privacy Policy

• Lernzy may update this policy from time to time.
• Users will be notified of significant changes via email or in-app notifications.
• Continued use of the Service after changes means you accept the updated Privacy Policy.

11. Contact Us

For any privacy-related questions, contact:

• Support Email: [email protected]
• Company Website Address: lernzy.com

Last Updated: [14/10/2024]